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You can contact our customer service for any request related to our products. However, in order to quickly find an answer, we suggest that you check the following sections first:

FAQ

See the Most Frequently Answered Questions

User Manuals

Instructions can be found in User Manuals

Return Policy

Do you want to return a product you purchased?

Contact us by Phone

Due to the coronavirus, Covid-19, we are temporarily unable to answer all telephone calls. If your call is not answered promptly, please use the contact form to send us a message which we will receive by Email. We will respond back to your Email as soon as we can within our normal office working hours.

Customer service

📞 +1 646 450 6330

Monday to Friday 8:30am to 4:30pm EST

Our customer service is able to answer all your enquiries concerning CREATIVE XP brand products. Please do not hesitate to contact us by telephone during the above-mentioned call centre opening hours.

Outside these hours you can use our contact form, we will answer your query as soon as possible. Only the CREATIVE XP brand information and contact details provided on the creative-xp.com are official.

This website is operated by CREATIVEXP (Legal Company Name: CREATIVE S&P LLC). Our email address is support@creative-xp.com and phone number +16464506330. The company's address is 1440 FALCON LN, HOFFMAN EST, IL, 60192.

IMPORTANT: We CANNOT receive any returns to our office address. If you are looking to return a product, please contact us via email!

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